Kate Gowans - Facebook
The most amazing stuff ...everything is beautiful, plus, there's only ever a limited number of things, so you know you won't see anyone else wearing it! I love Boho/ethnic stuff so I'm well catered for, plus Sara has realised that not all plus sized ladies (as I am)want to wear dull and frumpy gear...she buys stuff that you can celebrate your curves in! The kettle is always on and there's always a lovely welcome when you walk in. A jewel of a shop.
Julie Raine - Facebook
Studio b is not just a shop that sells individual fashion, it is a totally lovely shopping experience the staff are warm and genuine and are happy to help you . Its a fun place to shop and Sara is a lovely lady. Nowhere else like it in the north east.
Leanne Russell - Facebook
This shop is a total hidden gem! If you're wanting something gorgeous and unique you must visit. Sara is amazing she always has the latest trends at affordable prices. I've bought quite a few items now & can't wait to stock my summer wardrobe up!
Ruth Turnbull - Facebook
Beautiful clothes in a beautiful shop. Always recommend this place to my clients.
Julie Ray - Facebook
Great place with lovely clothes and very friendly staff
WHAT IS YOUR RETURNS POLICY
Items must be returned within 14 days of the date received by customer.any items worn or washed will not be refunded or exchanged.
If the parcel is returned outside of the returns cut off period we will unfortunately be unable to process a refund.In this case if you would like your item back you will be responsible for the cost of returning parcel.
EXCHANGE AND RETURN
Re-Pack items with original labels and tags
refunds or exchange will not be given if unfit for re sale due to:
make up marks
Unfortunatley we dont do exchanges from web site we will refund or give you a credit note
Please note customers are Liable to pay any return postage costs
Ear rings are Non returnable due to Hygiene reasons.
SALE items are non returnable;
RECEIVING INCORRECT OR FAULTY ITEMS
Please accept our apologies, please send message with item code and issue to email@example.com
We will try to rectify ASAP
Any faulted returned items will be replaced when in stock.
If it is deemed that the fault was at our end, the maximum cost of return postage that we will refund is £4.99
Please send Returns to;
12 Hays street
Returns can take up to 14 days to process.
Click & Collect
Click & Collect Orders must be collected within 14 Days.
Any Orders not collected within this timeframe may be cancelled and a refund issued unless prior notification has been agreed.
If orders are cancelled, a Re-Stock Charge may be taken from the refund given. This is due to the incurred costs of to ourselves to pick and pack the items then the added resource and costs to action the cancellation and restock of the goods.