Testimonials
Returns Policy
WHAT IS YOUR RETURNS POLICY
Items must be returned within 14 days of the date received by customer.any items worn or washed will not be refunded or exchanged.
If the parcel is returned outside of the returns cut off period we will unfortunately be unable to process a refund.In this case if you would like your item back you will be responsible for the cost of returning parcel.
EXCHANGE AND RETURN
Re-Pack items with original labels and tags ,
refunds or exchange will not be given if unfit for re sale due to:
make up marks
perfume/smoke smell
tan marks
alterations
strong odours,
Unfortunatley we dont do exchanges from web site we will refund or give you a credit note:
Please note customers are Liable to pay any return postage costs:
RECEIVING INCORRECT OR FAULTY ITEMS
Sorry about this please send message with item code and issue to our face book messenger and we will try to rectify ASAP;
Any faulted return items will be replace when instock;
Returns too ;
12 Hays street
Sunderland
SR51BG
Returns can take up to 14 days to process.
